Services Pvt. Ltd.
This Privacy Policy describes how Finixpay Services Private Limited and its affiliates ("we," "our," "us") collect, use, share, and protect your personal data through our website https://finixpayservices.com. By visiting the Platform or availing our services, you agree to be bound by the terms of this Privacy Policy and applicable Indian laws. If you do not agree, please do not use our Platform.
We collect personal data, such as your name, date of birth, address, email, phone number, payment details, and biometric information (with consent). Information is also collected based on your interactions on the Platform, including transactions and behavior. Please avoid sharing sensitive data such as PINs or passwords with unauthorized entities.
We use your data to provide services, process transactions, improve customer experience, resolve disputes, prevent fraud, conduct research, and market our offerings. Users may opt out of certain uses by contacting us.
Personal data may be shared internally, with affiliates, business partners, or third-party providers for service fulfillment, marketing, or compliance with legal obligations. Disclosures to law enforcement or authorized agencies may occur as required by law.
We implement reasonable security measures to protect your data. However, data transmission over the internet is not entirely secure, and users are responsible for safeguarding their login credentials.
You may delete your account via the Platform settings or by contacting us. Data is retained as needed for legitimate purposes, including fraud prevention or compliance with legal obligations. Anonymized data may be retained for research purposes.
You may access, update, or rectify your personal data through Platform functionalities. Withdrawal of consent may limit service access and must be communicated to our Grievance Officer.
This Privacy Policy may be updated periodically. Users will be notified of significant changes as required by law.
Shivam Pandey
Designation: Grievance Officer
Contact: +91 8429549388
Phone Availability: Monday - Friday (9:00 AM - 6:00 PM)
